Order Management Implementations

Our customers rely on us to simplify and effectively deliver complex projects.

Order Management is at the heart of what we do and whether it’s working directly with the IT team, or alongside large consulting companies, we ensure that your IBM Sterling Order Management implementation runs smoothly.

No matter what the order type, our experienced IBM Sterling Order Management Consultants help you to optimise processes, workflows and software deployment. We help you define all types of order management, from purchasing, selling, procuring and transferring – all the way through the reverse logistics supply chain.

If you’re implementing, or planning to implement IBM Sterling OMS software please get in touch today to find out how you can use specialist knowledge and experience to get it right – first time.

Retail Best Practice

Our experienced retail consultants help you to analyse the business processes and define order management best practise across the retail business. As well as B2C we can support wholesale and B2B requirements within the same solution

We work with you to ensure that the fulfilment Supply Chain is optimised, that solutions are provided based on cost and/or best customer proposition, as well as measuring fulfilment performance against Service Level Agreement.

Implementation

Our implementation services cover all aspects of enterprise development, including:

  • Solution Definition
  • Configuration
  • Code Deployment
  • System Testing
  • Warranty

Roadmap Definition

We can work with you to build an Order Management Roadmap which supports your omnichannel aspirations. We will leverage our industry knowledge and experience to help you overcome existing challenges and guide you towards a best practise solution which adds real value to your business.

Support

We can provide resources to support your solution, either at the end of a successful roll out with us or as a standalone support contract.  We are happy to provide services on a blended basis – where support comes packaged along with a set number of days for solution enhancements – a popular choice with many of our clients.

Training

We can provide training on IBM® Sterling Order Management systems such as:

  • Sterling Order Management Foundation
  • Sterling Order Management Advanced

In addition to this we are able to provide customised training to suit your needs.

Upgrade analysis and implementation

We can analyse your existing systems and provide an upgrade path to bring your enterprise solution up-to-date. Our experienced team can assist with any implementation and migration work required.