Rapid Deployment Options
For customers who are interested in a faster, more pragmatic way to unlock order management capabilities in a very short time frame, we have a number of options to get you up and running in weeks rather than months!
The current retail climate is an extremely challenging one – which has been heavily compounded by the pandemic. This has left retailers needing a quick turnaround in terms of time to value. Something which was once classed as ‘Important’ has moved into the ‘Important and Urgent’ category.
By quickly implementing key services, it is possible to see an early return on investment which can pave the way for further development of value add services.
Option 1 – Store Fulfilment only (customer has their own OMS) – 30 day Implementation
Option 2 – Store Fulfilment with ‘OMS light’ – 5 – 8 week implementation
Option 3 – IBM GSOT Rapid – 8 – 16 week Implementation
Rapid Deployment Options
The Sterling Store Application is installed to facilitate picking, packing (for ship from store) and collection of online orders in Store.
- Catalogue information is sent to Sterling Store
- Sterling Store receives orders from the incumbent OMS
- Shipping documentation and labels are generated from the Store Application through light touch integration with a carrier system
- Sterling Store handles customer collection (including ID verifications) and produces a customer collection slip
- Stock and status updates are sent to the incumbent OM system
What’s next:
- Migrate OMS to Sterling
- Sterling is the master of stock availability for customer ordering (ATP)
- Sourcing rules managed on Sterling
- Order Management returns to DC through self ship
- Integration with WMS
A basic version of Sterling OMS is installed alongside the Store Application to facilitate order management services and picking & packing of online orders from Store.
- Sterling receives orders from the website
- Sterling is the master of stock availability for customer ordering (ATP)
- Sterling initiates fulfilment through basic sourcing rules at basket level
- Store picking and packing from the Sterling Store Application
- Shipping documentation and labels are generated from the Store Application through light touch integration with a carrier system
- Returns through self ship to DC
- Fulfil from 1 or more DCs (using same WMS system)
- Inventory supply changes to be pushed as actual values by the WMS /Store System
What’s next:
- Intelligent sourcing
- Payments handled in OMS
- Transfers and consolidation
- Payments and fraud check handled in OMS
- Reservations, backorder functionality and safety factors
- Returns to store, self service returns via front end and call centre returns
- Exchanges and appeasements
Fully loaded version of Sterling Order Management.
- Takes orders from the website plus marketplaces
- Payment & fraud check included in OMS
- Intelligent sourcing included as standard
- Reservations, backorder functionality and safety factors included as standard
- Store picking and packing from the Sterling Store Application
- Integration with carrier management at the promising stage to surface delivery options to customers – as well as when generating Shipping Documentation and Labels
- Includes returns to DC (self ship), returns to store, self service returns via front end & call centre returns
- Exchanges included as standard
- Appeasements included as standard