Integration is an integral part of an OMS implementation.
The average number of integrations for an order management deployment is 50 (30 for a S-M Implementation).
Often, in a support / troubleshooting context there are contentions – did the source system send the correct data? Has something been lost or mistranslated downstream? In ‘fire and forget’ type integrations, it is not easy to trace what exactly OMS received or sent especially when the state of the order has progressed / moved on.
Our tool enables customers to easily monitor both in and outbound messages with a fully searchable UI, which proves invaluable in trouble shooting issues across multi systems. It also provides the ability to replay messages where required.