Our Services

GSOT Services

GSOT is a specialist Order Management delivery organisation founded in 2009 in the UK and led by Bala (Balaji Subramanian). We pride ourselves on the quality of our people staffed by a passionate team of senior, experienced OMS consultants who have in-depth product and retail best-practice knowledge.

With our strong retail domain knowledge and proven track record implementing IBM Sterling Order Management, we have developed a reputation for providing high quality services to our customers. We understand the methodology required for implementation and best practices for the product, resulting in a quicker time to market, a faster return on investment and a reduction in the total cost of ownership.

In the constantly changing world of retail, flexible solutions are vital to meet the consumer’s multi-channel needs. We believe it is our deep understanding of this, coupled with our delivery-focused mentality, that differentiates us from our competitors.

  • We operate primarily in the Discovery/Solution Definition, Build, Performance Engineering and Implementation project phases.

  • We leverage product capability and minimise customisation.

  • We implement elegantly simple solutions to complex problems.

Our team, based out of the UK, Europe and India, operates globally, offering services in industries such as Retail Fashion, CPG, Wholesale, Grocery, Home Improvement, Furniture and Electronics.

We also support and work closely with System Integrators (SIs) and local business partners in the territories within which we operate. Some of the world’s leading retailers rely on us to simplify and deliver complex projects across the supply chain.

Order Management

Beyond OMS