Finding The Best Solution:
Following a period of research, it became evident that an order management system was required to be the conduit between their selling systems and ERP.
Though implementing an Order Management became an obvious need, the customer initially contemplated if a stereotypical Order Management product and implementation approach would meet their business needs.
The extensibility features of IBM Order Management and GSOT’s experience in implementing IBM Order Management looked promising to the Customer.
However to ensure the GSOT approach and IBM Sterling Order Management were a good fit for their requirements, we initially embarked on a 8 week Proof of Concept project. Here we explored the Sterling Store UI in detail with them and discussed key integrations. This proved successful, and after this initial phase they appointed us to implement their entire OMS solution.
The Final Product:
From initial workshops to gather requirements to go live was a period of 7 months, which was a significant achievement due to the complexity of the solution and managing changing requirements.
The GSOT team were also instrumental in advising what functionality to deliver in future releases to protect the proposed go live date. We went live with minimal defects and continue to implement their backlog of changes.